How Do I Reset My Harmony Hub To Factory Reset?

If you ever need to reset your Harmony Hub to its factory settings, you need to follow a few simple steps. It is particularly helpful if you ever experience issues with the Harmony Hub or want to backup your data if something happens to your device.

How To Reset Harmony Hub To Factory Settings?

Important Notice: All user information from your physical remote will be wiped if you factory reset it.

To give you the proper instructions on resetting your Harmony hub to factory reset, you need to know which type of remote you have. To get started, please identify your remote as Hub-based or IR remote.

 

How to factory reset Harmony hub (Hub-based remote)

 

So, how can I reset my Harmony hub to factory settings?

 

Harmony touchscreen remotes

 

Resetting your remote:

1. Press and hold the Menu button (located above the Channel Up button) and the Off button together for 20 seconds.
2. The remote screen will turn off, then turn on again, displaying the image of a remote and a circular arrow.
3. After a few seconds, you will restore your remote to factory defaults, and you may sync again.
4. If you have a Harmony hub‑based product, you should follow the steps below to factory reset your Harmony hub.

Resetting your hub:

Unplug your hub and then hold the Pair/Reset button on the back while plugging it back in. The light on the front of the hub will flicker red for approximately 30 seconds as the hub restores itself to factory defaults.

 

Harmony Smart Control & Smart Keyboard

Harmony Smart Control and Harmony Smart Keyboard cannot be factory reset, although you may reset your Harmony hub.

Unplug your hub and then hold the Pair/Reset button on the back while plugging it back in. The light on the front of the hub will flicker red for approximately 30 seconds as the hub restores itself to factory defaults.

 

 

Restore your information

If you wish to restore your information, sign in to your account using the Harmony desktop software, connect the remote using the supplied USB cable and press Sync. See this article for additional information: Syncing changes to or from your Harmony.

How to factory reset Harmony hub (IR remote)

Harmony 200/300/350

1. Remove one of the batteries from the remote.
2. Hold down the Power button and reinsert the battery.
3. The device buttons will blink, indicating that the remote has been reset.

Harmony 600/650/665/700

Harmony 600/650/665/700 does not need to factory reset and therefore cannot do so.

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Are you stuck in safe mode?

Safe mode is accessed on most Harmony remotes by holding down the Off or OK button while the remote reboots. Reboot your remote by removing and replacing the batteries to exit safe mode and remove the “Safe Mode” notice. Hold down the Off button until your remote goes off if it utilizes non-replaceable batteries. Your remote will restart on its own. Do not hold down the Off or OK button(s) as your remote reboots.

 

How to restore your deleted Harmony hub information

1. Sign in to your account using the Harmony desktop software
2. Connect your remote using the included USB cord
3. Press Sync to restore your information.

Why is my Harmony Hub not working?

If you are experiencing issues with your Harmony Hub, there are a few things that you can do to troubleshoot the issue:

1. Make sure that you have the latest version of the Harmony Hub app installed on your smartphone. If you are using an older version of the app, it may not be compatible with the Harmony Hub.
2. Check to see if there is a Wi-Fi connection issue. If there is no Wi-Fi connection, try connecting your Harmony Hub to another Wi-Fi network. If that does not work, you may need to reset your Harmony Hub.
3. You can send in your Harmony Hub for repair if all else fails.

Where is the pair reset button on the Harmony Hub?

The Harmony Hub pairs automatically when you first turn it on. Press and hold the Pairing button for about 5 seconds if you need to reset the Harmony Hub.

Summary

If your Harmony Hub is not responding or behaving properly, it may be time to factory reset it. To do this, follow these simple steps:

1. Remove the Harmony Hub from your home network.

2. Remove the battery from the Harmony Hub.

3. Press and hold the reset button for at least 10 seconds until the Harmony Hub powers off.

4. Reconnect the Harmony Hub to your home network and wait for it to finish loading.

5. Once it has loaded, press the home button to launch the Harmony Hub.

6. Log in to the Harmony Hub and click on Settings.

7. Under the System section, click on Factory Reset.

8. Confirm the reset and click OK.

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